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Frequently Asked Questions

Frequently Asked Questions about Guangzhou Congsin Electronics Technology Co., Ltd. and its Congsin brand, covering company background, products, certifications, and market presence.

Products
Can this inverter run a refrigerator or power tools?

Recommended load ≤80% of rated power. For inductive loads, use a pure sine wave model.

Can it be connected to a battery long-term?

Yes, ensure good ventilation to avoid overheating.

Can I customize the logo?

Yes, OEM/ODM service is available.

Modified Sine Wave Inverters
Can this inverter run a refrigerator or power tools?

Recommended load ≤80% of rated power. For inductive loads, use a pure sine wave model.

Can it be connected to a battery long-term?

Yes, ensure good ventilation to avoid overheating.

Can I customize the logo?

Yes, OEM/ODM service is available.

What devices can this inverter power?

Rated for 600W, peak 1000W. Recommended to use devices under 80% of rated capacity.

Can it be used with a car cigarette lighter socket?

Yes, it supports both battery clip and cigarette lighter connection.

Do you support OEM branding?

Yes, we offer logo, packaging, and label customization.

Is customization available?

OEM/ODM support for logo, color, and packaging design.

What is the benefit of the UPS function? A2:

It automatically switches to battery power when AC fails.

 

What devices can be powered by this inverter?

Suitable for TVs, fans, computers, and small tools.

 

What power appliance can this inverter run?

It has a continuous power of 800W, so it can run appliances within 800W; the peak power is 1500W, supporting the instantaneous startup of appliances within 1500W.

Can it be used in electric vehicles?

Most electric vehicles have a high-voltage system, and this inverter inputs DC 12V. It is not recommended to use it directly. If you need to use it, please confirm whether the vehicle power output matches first.

How to connect to the battery?

Use the included battery clips, connect the red clip to the positive pole of the battery and the black clip to the negative pole. Ensure good contact and no short-circuit risk when connecting.

Is it normal for the inverter to heat up when working?

It is normal for it to generate some heat when working. If the temperature is too high (e.g., hot to the touch), please stop using it and check if the load is overloaded.

Which country’s voltage standards does it support?

It defaults to AC 220V output, suitable for regions with 220V voltage standards such as China and Europe; it can also be customized to output AC 110V, suitable for regions with 110V voltage standards such as the United States and Japan.

Which types of batteries can it be used with?

It is suitable for common DC batteries such as 12V lead-acid batteries and lithium batteries. Please ensure the battery voltage matches the inverter's input voltage before use.

Is the cooling fan noisy?

The fan is designed for heat dissipation and will make some noise during operation, but it is within a reasonable range and will not interfere with normal use.

How to install the battery terminal wire?

Connect the red terminal wire to the positive pole of the battery and the black terminal wire to the negative pole. Ensure the interface is firm and there is no short circuit when connecting.

Which region’s voltage standards does it support?

It defaults to AC 220V output, suitable for regions with 220V voltage standards such as China and Europe; it can also be customized to output AC 110V, suitable for regions with 110V voltage standards such as the United States and Japan.

Does the UPS function require additional mains connection?

Yes. The inverter needs to be connected to a home/office socket via the included mains cable, and the device will automatically detect the mains status; when the mains power is interrupted, it will switch to battery power immediately.

What capacity battery can be used with it?

It is recommended to use a 12V 100Ah-200Ah lead-acid battery or lithium battery; the larger the battery capacity, the longer the UPS power supply time (e.g., a 100Ah battery can support a 100W device to work continuously for about 10 hours).

Can it drive a 3000W air conditioner?

Yes. Air conditioners have instantaneous power during startup (about 2-3 times the rated power), and this product has a peak power of 6000W, which can meet the startup and operation needs of a 3000W air conditioner; the battery capacity must be ≥150Ah to ensure continuous power supply.

Is the cooling fan noisy during operation?

The noise is low (≤45 decibels, equivalent to normal conversation volume). The fan uses a silent motor and automatically adjusts the speed according to the device temperature (low-speed operation when temperature <40℃, high-speed operation when >60℃), balancing heat dissipation and noise.

What devices can it power?

Suitable for fans, lights, TVs, laptops, and small electric tools.

Can I customize the color and logo?

Yes, OEM/ODM customization is supported.

Does it have protection features?

Yes, it includes overload, overheat, and short-circuit protection.

Does it support inductive loads?

Modified sine wave inverters are suitable for resistive loads; for inductive loads, pure sine wave models are recommended.

Can this inverter support both 12V and 24V inputs

Yes, it can work with different voltage systems via selectable input terminals.

Is it compatible with both 12V and 24V vehicles?

Yes, it supports DC12V/24V dual input.

What devices can this inverter support?

It can power laptops, phones, cameras, and other small appliances.

Can this inverter power a laptop?

 If the laptop power is within 150W and the input is AC220V, it can supply power normally.

Is the dual input automatically recognized or manually switched?

Automatically recognize DC12V/24V input, no manual switching required.

What is the difference between modified sine wave and pure sine wave?

Modified sine wave is suitable for most ordinary home appliances and electronic devices; pure sine wave is suitable for devices with extremely high power requirements (such as precision instruments). This modified sine wave is more cost-effective and meets the needs of most daily scenarios.

How does the UPS function of this inverter work?

When the external power supply is normal, the inverter powers the device while charging the battery; when the external power supply is interrupted, it automatically switches to battery power to ensure uninterrupted operation of the device.

What power range of devices can it supply?

 It supports devices within 360W in UPS mode and within 500W in regular mode. Ensure the device power does not exceed the corresponding limit.

Does it only support DC12V input voltage?

The regular model has DC12V input, and other input voltages such as DC24V can be customized. Please consult customer service for details.

Can this 2000W inverter power an air conditioner?

If the air conditioner power is within 2000W and the input is AC220V, it can supply power normally. It is recommended to ensure stable power when starting.

What is the function of the independent control switch?

The independent control switches for DC and AC can respectively control the on and off of DC and AC circuits, facilitating the separate management of power supply for different types of devices and improving power usage safety and flexibility.

Is it a pure sine wave or a modified sine wave? What's the difference?

This is a modified sine wave inverter, suitable for most conventional home appliances and electronic devices; pure sine wave is suitable for precision devices with extremely high power requirements. This modified sine wave is more cost-effective at 2000W, meeting the needs of most scenarios.

Can the peak 720W supply power continuously?

The peak power is the instantaneous maximum power, and the continuous power supply is 360W. Ensure that the device power does not exceed the rated value when using.

How to connect the battery with the battery clip?

Connect the positive and negative poles of the battery clip to the positive and negative poles of the battery respectively, and ensure a firm connection.

Which regional plugs can be used with the universal socket?

 The universal socket supports most national plug specifications, such as GB, US, EU, etc. (some require adapters), and can meet the use of devices in multiple regions.

Can 4 USB ports charge 4 mobile phones at the same time?

 Yes, the total current of 6.8A can support simultaneous fast charging of multiple devices, and the charging efficiency is guaranteed.

How does reverse protection work?

When the positive and negative poles of the battery are reversed, the inverter will automatically cut off the circuit to avoid device damage and ensure power usage safety.

Which plug types are supported by the universal socket?

 The universal socket is compatible with most national plug specifications, such as GB, US, EU, etc., and can meet the use of devices in different regions (some require adapters).

What devices can be powered by the cigarette lighter port?

The cigarette lighter port can be used for car air pumps, car refrigerators, car vacuum cleaners and other conventional cigarette lighter powered devices, as long as the power does not exceed 300W.

Can 4 USB ports fast charge at the same time?

Yes, 4 USB ports can fast charge mobile phones, tablets and other devices at the same time, meeting the needs of simultaneous charging of multiple devices.

Which regional plugs are supported by the universal socket?

The universal socket is compatible with most national plug specifications, such as GB, US, EU, etc. (some require adapters), and can meet the use of devices in different regions.

What is the working principle of the UPS function?

When the external power supply is normal, the inverter powers the device and charges the battery; when the external power supply is interrupted, it automatically switches to battery power to ensure uninterrupted operation of the device.

How many devices can it power at the same time?

Dual universal sockets + two USB ports can power multiple devices (such as two home appliances + two mobile phones) at the same time, as long as the total power does not exceed 600W.

Can other input voltages be customized?

Yes, the regular is DC12V, and DC24V, etc. can be customized. Please consult customer service for details.

Pure Sine Wave Inverters
What is the difference between a pure sine wave inverter and a modified sine wave inverter?

Pure sine wave inverter has an output waveform close to mains power with low distortion rate (<3%), which can be safely adapted to precision devices such as computers, medical instruments, and inverter home appliances; modified sine wave inverter has a notched waveform, which easily causes device heating, malfunction or damage, and is only suitable for simple devices such as bulbs and fans.

Can it be used in RVs or trucks?

Yes. The device input voltage is DC 12V, which matches the battery voltage of RVs and trucks. It can be connected via battery clips or cigarette lighter interface (need to confirm that the maximum current of the cigarette lighter is ≥10A) to supply power to car refrigerators, parking air conditioners, laptops, etc.

What capacity battery is needed to drive a 1000W electric kettle?

It is recommended to match with a 12V 100Ah or larger capacity battery. When a 1000W electric kettle is working, the power consumption per hour is about 83Ah (1000W÷12V≈83A), and a 100Ah battery can support continuous work for about 1 hour (actual battery life is affected by battery aging).

What is the reason for the inverter automatically shutting down during operation?

It is likely that the protection mechanism is triggered: 1. Load overload (total power of connected devices exceeds 1000W); 2. Abnormal input voltage (battery voltage <10.8V or >14.5V); 3. Device overtemperature (excessively high ambient temperature or cooling fan failure). It is recommended to disconnect some loads, check the battery voltage or clean the heat dissipation port before trying again.

Can the 3 AC sockets drive high-power devices at the same time?

Yes, but it is necessary to ensure that the total power of the 3 devices does not exceed 2000W (continuous power). For example, it can drive 1 1000W electric oven + 1 500W microwave + 1 400W printer at the same time (total power 1900W), avoiding total power overload to trigger the protection mechanism.

What capacity battery is needed to meet long-term use?

It needs to be calculated according to the total power of the device, the formula is "Battery Capacity (Ah) = Total Device Power (W) × Usage Time (h) ÷ Input Voltage (12V)". For example, to drive a 1000W device for 5 hours, the required battery capacity = 1000×5÷12≈417Ah, it is recommended to use 2 200Ah batteries in parallel (total capacity 400Ah, actual usage about 4.8 hours).

Can this inverter drive a 3P air conditioner and a refrigerator at the same time?

Yes. The rated power of a 3P air conditioner is about 2200W-2500W, and an ordinary double-door refrigerator is about 150W-300W, with a total power of about 2350W-2800W, which does not exceed the 3000W continuous power; and the peak 6000W can cope with the instantaneous startup impact of the air conditioner. When using, ensure the battery capacity is ≥200Ah (12V) to ensure battery life.

Will reversing the positive and negative poles damage the device when connecting the battery?

The device has a built-in reverse connection protection function, which will automatically cut off the circuit when the positive and negative poles are reversed to avoid damage caused by reverse current inflow; just adjust the connection order of the positive and negative poles of the battery clip and re-power on to use normally.

What is the difference between labeled 6000W and full power 3000W?

Labeled 6000W is peak power, which is only used to cope with the instantaneous high-power demand during device startup (such as air conditioner, motor startup); full power 3000W is continuous power, referring to the power that the device can stably output for a long time. When driving appliances daily, 3000W should be used as a reference to avoid total power overload.

Can it drive a 3P air conditioner and an electric oven at the same time?

Total power needs to be calculated: the rated power of a 3P air conditioner is about 2200W-2500W, and the electric oven is about 1500W-2000W. The total power is 3700W-4500W, which exceeds the 3000W continuous power, so simultaneous use is not recommended; if used alone, the 6000W peak can meet the startup needs of both, and the battery capacity must be ≥200Ah (12V) when used alone.

What happens if the positive and negative poles are reversed when connecting the battery?

The device features built-in reverse polarity protection. If the positive and negative terminals are connected incorrectly, the circuit will automatically disconnect to prevent damage to the equipment. Simply adjust the battery clip connections (red clip to positive terminal, black clip to negative terminal), then restore power to resume normal operation.

What appliances can this inverter support?

Rated 1500W, peak 3000W – supports most home appliances.

Does it have a charging (UPS) function?

No, this model is a pure inverter without UPS function.

Does it include protection features?

Yes, it has sixfold safety protection for reliable performance.

Is the remote control standard?

It’s optional and available upon request. 

Can it run inductive loads like fridges or tools?

Yes, pure sine wave output supports all load types. 

Distributor
What kind of distributors are you looking for?

We seek distributors with experience in the amusement or entertainment equipment industry and a strong local market presence.

Do you provide marketing and sales materials?

Yes, we provide a range of marketing resources, including brochures, digital content, and product training.

How long does it take to become an authorized distributor?

The process typically takes 2-4 weeks, depending on the discussion and agreement finalization.

Do I need to carry inventory?

We offer flexible inventory options based on your market needs, and we can assist with supply chain management.

What kind of support can I expect from Feifan after becoming a distributor?

You will receive ongoing sales support, product training, technical assistance, and marketing resources to ensure your success.

OEM & ODM Services
What’s the main difference between your OEM and ODM services?

OEM uses your brand on our standard products; ODM creates entirely new products based on your concept or specification.

Can I order samples before production?

Yes, we offer sample evaluation and prototype testing.

What certifications do your products comply with?

All products meet CE, RoHS, FCC, and other market-specific compliance standards.

Do you provide support for shipping and customs clearance?

Yes, we offer international logistics solutions including export documentation and customs advice.

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